Business Studies > marketing-management-and-consumer-protection > Consumer Protection

Kartik is engaged in trading of Smart Televisions. He purchases these televisions from 'Vivek Electronics', the manufacturer. All the televisions are certified by 'Bureau of Indian Standards'. During Deepawali season, 'Vivek Electronics' supplied some defective television sets to Kartik. Kartik is getting complaints about the televisions from almost all the customers.

(a) Who amongst the following can exercise his/her 'Right' and against whom? (i) Kartik (ii) Vivek Electronics (iii) Consumers (b) Define 'Consumer' as per the provisions of the Consumer Protection Act, 2019. (c) State the 'Right' which can be exercised to get relief.