Privacy Policy

Last Updated: October 15, 2025

Introduction

Welcome to Edvaya. This Privacy Policy applies to the Edvaya.com website and all Edvaya mobile applications (collectively, the "Platform"). Edvaya ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform. Please read this policy carefully. By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Information We Collect

Information You Provide to Us

Account Information: When you register for an account, we collect:

• Full name
• Email address
• Phone number
• Date of birth
• Password (encrypted)
• Profile photograph (optional)

Educational Information:

• Academic qualifications
• Course enrollments
• Learning preferences
• Test scores and performance data
• Study history and progress

Payment Information:

• Billing name and address
• Payment method details (processed securely through third-party payment processors)
• Transaction history

Communications: Messages sent through the Platform, customer support inquiries, feedback and survey responses.

Information Collected Automatically

Usage Data:

• Pages visited and content accessed
• Course progress and completion rates
• Time spent on the Platform
• Search queries and learning patterns
• Device information (type, operating system, browser)
• IP address and location data

Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience. See our Cookie Policy for detailed information.

Third-Party Analytics and Advertising Tools

Google Analytics

We use Google Analytics to understand how users interact with our Platform. Google Analytics collects information about page views, session duration, user demographics, traffic sources, and device/browser information.

You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout.

Meta Pixel (Facebook Pixel)

We use Meta Pixel to measure advertising effectiveness and create targeted advertising campaigns. Meta Pixel may collect pages visited, actions taken (e.g., course enrollments, purchases), and device/browser information. You can control how Meta uses your information through your Facebook Ad Preferences.

Google Ads

We use Google Ads for advertising and remarketing purposes. Google may use cookies to serve ads based on your visit to our Platform. You can opt-out of personalized advertising by visiting Google's Ads Settings at https://www.google.com/settings/ads.

How We Use Your Information

Educational Services:

• Provide access to courses and learning materials
• Track and monitor learning progress
• Personalize learning experiences
• Issue certificates and credentials

Platform Improvement:

• Analyze usage patterns to improve content and features
• Develop new courses and educational tools
• Conduct research and analytics

Communication:

• Send course updates and announcements
• Provide customer support
• Send promotional materials (with your consent)
• Respond to inquiries and requests

Security and Legal: Prevent fraud and unauthorized access, comply with legal obligations, enforce our Terms of Use, and protect user safety and Platform integrity.

Information Sharing and Disclosure

We Do Not Sell Your Personal Information

When We Share Information

Service Providers: With trusted third-party vendors who assist us in operating the Platform (e.g., payment processors, hosting providers, analytics services). These providers are contractually obligated to protect your information.

Educational Partners: With instructors and content creators for course delivery and improvement purposes.

Legal Requirements: When required by law, legal process, or governmental request, or to protect our rights, privacy, safety, or property.

Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

With Your Consent: When you explicitly authorize us to share your information.

Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication protocols
• Regular security audits and assessments
• Limited access to personal information by employees
• Secure data centers with redundant backups

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Portability: Request access to your personal data and receive a copy in a portable format.
• Correction: Update or correct inaccurate information in your account settings.
• Deletion: Request deletion of your account and associated data (subject to legal retention requirements).
• Opt-Out: Unsubscribe from marketing communications at any time through the unsubscribe link in emails.
• Cookie Management: Control cookie preferences through your browser settings.
• Do Not Track: Our Platform does not currently respond to Do Not Track signals.

To exercise these rights, contact us at [email protected].

Children's Privacy

Edvaya is committed to protecting children's privacy. Our Platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at [email protected], and we will take steps to delete it.

For users between 13 and 18, we require parental or guardian consent before using the Platform.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When you delete your account, we will delete or anonymize your information within 90 days, except where retention is required by law.

Third-Party Links

The Platform may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by:

• Posting a notice on the Platform
• Sending an email to your registered address
• Updating the "Last Updated" date at the top of this policy

Your continued use of the Platform after changes constitutes acceptance of the updated policy.

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