Statement - I: Motivation is a complex process as individuals are heterogeneous in their expectations, perceptions and reactions.\nStatement - II: Motivation can be either positive or negative.\nChoose the correct option from the following: A). Statement I is true and Statement II is false. B). Statement II is true and Statement I is false. C). Both Statement I and Statement II are true. D). Both Statement I and Statement II are false.

The correct answer is Both Statement I and Statement II are true.. Both statements outline correct features of motivation. It is complex because every individual reacts differently to different stimuli (Statement I). Also, managers use both positive motivation (rewards, praise) and negative motivation (demotions, warnings) to drive performance (Statement II).

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Statement - I: Motivation is a complex process as individuals are heterogeneous in their expectations, perceptions and reactions. Statement - II: Motivation can be either positive or negative. Choose the correct option from the following:

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